FAQ's

Below FAQ are some common concerns of our clients, if you have other questions, please e mail us at hello@creamcollection.com.au

I can't open the size chart? What can I do?

If you are visiting the store through a mobile phone, as the size chart is a link please ensure you have disabled "Pop Up blocker" or "Ad blocker" . The size chart link is working. If you cannot view the size chart on your mobile phone, please use a desktop to view the size charts. Thank you.

How long does it take for my order to get to me if I live in Australia?

If you reside in Australia : Delivery to metro areas will be within 3 business days. If you live in a regional area, delivery will be within 5 business days.

How long will my order take to get to me if I live overseas?

We use DHL services for international orders and your order will reach you within 5 business days.